Giving a gift certificate is so easy and you can choose whether to give phone or chat sessions for a particular advisor, or let the recipient choose from the entire 12Listen team of advisors. What's more, with our new online management system, gift certificates you give will always be used and appreciated. Follow the 3 easy steps below to purchase your gift certificates:
The Gift Certificate Management Center (GCMC) is a revolutionary tool to help you make sure all your gift certificates go to good use. The GCMC lets you:
The GCMC is found in the 'Gift Certificate' section of your account interface.
Purchase your gift certificates for someone special by clicking here now.
When you're ready to open an account click here. It will take you to a secure sign-in page where you will:
Our software allows you to call any advisor without exposing any phone numbers. All you do is make sure you have enough funds in your account to cover your call and when you're ready to talk to an advisor the fee is ONLY deducted as you use up time. You get full control over your account. A recording will announce to you when your account is getting low if you are in a session and you can fill it back up when you're ready.
Help is always available: You can call 1-925-469-9600 ext 203 from 9-5 Pacific Time or simply write us at email@example.com 24 hours a day.
If it's after hours you can also call: 303-777-1112 and someone will return your call expediantly.
If you like to watch and learn, this video may help you!
You can use it to write your advisor, schedule a return call, leave feedback to an advisor you have spoken with, add funds to your account and change your password or user information. Your account becomes your portal for complete control.
Just log in to your personal account and make a deposit with your credit card or if you're on the phone:
60 seconds prior to spending the funds in your account, an audible alert will announce that your funds are low. Both the advisor and customer hear this short recording and you will be given an option to add more funds.
You will simply be prompted to press '1' and then the amount in dollars and then your 3 digit code on the back of your card. Everything is confirmed before you make your selection. If there is a problem, simply call or email us.
Your account has a 30-second buffer that allows you to be connected to an advisor's phone line for up to 30 seconds without being charged. This 30 second buffer is also useful if your advisor is an astrologer or numerologist and wants a moment or two to run your chart. The 30 second buffer can be used to get the information and make arrangements for you to call back in just a few moments.
When an advisor is unavailable or busy, you can 'Submit a Callback Request' to receive a call once the advisor becomes available. 'Submit a Callback Request' is offered to users both in the online system, as well as through the 1-800 Dial-In system.
Users will see the callback requests they've submitted in their account manager, while advisors will see the 'Callback Request Queue' in their interface of users waiting to contact them. The moment an advisor switches from Unavailable to Available they will begin receiving the calls that have requested a callback.
This feature allows you to ask the advisor for an appointment time that you initiate. For example, if you want a reading on Friday October 12 at 6:30 pm you can ask for it (you have to ask for it in Pacific Time Zone to avoid confusion). Your advisor will be sent an email and will either confirm, reject or modify your request. When you both have reached an agreed time, both phones will ring at the appointment time. NOTE: Your email is never exchanged and is filtered through.
12Listen.com allows customers to use the phone system even when they are not by a computer. Customers will have their own unique Dial-In ID and PIN number. This is obtained by:
How do I access the Dial-In service if I am located outside to USA/Canada?
For outside to USA/Canada users, you should call 1-510-897-1288 to access dial-in service.
Does it cost extra to use the Dial-In service?
No. There is no extra cost for using the Dial-In service, and every activity that is initiated through the Dial-In service is completely integrated with the Click4Advisor Internet system.
How do I know which psychic to choose?
We've taken the hard part out. If you're reading a biography on our site then you can be assured that they are a superior advisor. But we also know that a "great psychic" for one isn't necessarily a great psychic for everyone. That's when your own intuition will help. Read about your advisor. Are they someone you would like to know? Do they have an interest that matches your own, or do you just like how they look? Read their evaluations and see what others have said about them. Don't get stuck on the tool they use, such as Tarot or Astrology. Remember, it's not the wand, it's the person waving it where the magic is. You can also look at our testimonials page which has a selection of unsolicited testimonials we have received over the years from our clients.
Time Based Sessions are One rate sessions that allow you to talk to your advisors for a selected time without introduction. Some interesting features are:
1. You buy it now and use the bulk rate the next time you call your advisor. If you call other advisors first, the system puts you on the per minute rate with them and remembers your TBS when you call the advisor from whom you purchased the service.
2. TBS purchases are USE IN ONE SESSION or LOSE. If you purchase a 20 minute session, and end it in 17 minutes, you lose the three minutes.
3. You can still Schedule a Call or Request a Call back with this service while having TBS in your system (in fact, if you buy over 20 minutes, it would be wise to schedule your time).
4. Find TBS on the pop up window when you click "Call Now" or use this link
Anything else I need to know?
I want to be an advisor for 12Listen.com. What do I do?
You should be very familiar with many part of the 12Family of websites including 12Radio.com, 12Listen.com, 12Academy.com, etc. Listening to Radio shows is a great way to develop a relationship with the hosts and advisors and allows you to better understand the importance of our community. If you would like to learn more or if you feel ready to be an advisor please contact us at Info@12Listen.com and let us know your thoughts or questions and we'll respond in a timely manner.